I would like to take this opportunity to thank you most sincerely for the airport transfer service your provided to my parents at Durban airport on Sunday 12th August 2012. My elderly parents were living with me in Australia but wanted to return to live in South Africa. Unfortunately I did not have any family in Durban to meet & greet them so I had to arrange accommodation in Umhlanga and then find a way for them to get to this accommodation on a Sunday night. After searching the internet I found your company and decided to give you a go. I booked it online but also called your office to ensure they had the booking and ask if my parents could pay the driver on arrival which they agreed to. This was great as it saved me R200 bank fees which I would have to pay to do an international money transfer and there was no guarantee that your office would receive it in time. I called my parents after they arrived in South Africa (after almost 30 hours flying)_and they couldn’t stop thanking me for organising the transfer. They could not speak highly enough of Lucky their driver who assisted them all the way. They are in their 80’s and would not have been able to cope with their luggage but Lucky assisted them at the airport and on arrival at their apartment. Lucky, my most deepest thanks to you for helping them. I am sure they will be on the move to Australia again next year for a holiday (this will be their 6th trip) so I will be sure to ask them to give your office a call to arrange the transfer to and from the airport. Thanks again Ez Shuttle for your professionalism in dealing with customers and for your helpful and friendly staff.
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